Customer Service Advisor

Britishgas

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  • Full Time
  • Customer Service
  • Nationwide

 

British Gas is recruiting Customer Service Advisors for our Manchester call centre, where
we provide the high standard of care that British Gas customers expect. With customer
service experience, excellent organisation and communication skills and the ability to meet
challenging targets, you could enjoy great rewards and career development at British Gas.
  • Customer Service Advisor
  • Location: Manchester
  • Salary £16791 - £17715 (OTE £25,500)
  • Quarterly bonus and monthly benefits Part-
Various full time shifts available between 8am - 8pm Monday to Friday and 8am -6pm
Saturday
 
As a Customer Service Advisor, you will take incoming calls and deal with customer queries
that range from bills and payments to more challenging issues. Using your communication,
listening and keyboard skills, you can provide a tailored service, and build relationships with
your customers to ensure their complete satisfaction. We are looking for confident people who
through excellent customer service can sell our products and services to match our customer
needs.
 
If you are motivated to get to the root of a problem and can put yourself in your customer’s
shoes, you’ll reap the rewards of working in our lively, supportive team environment. Ongoing
coaching and development will help make the most of your natural talents, and give you the
confidence to meet your targets and resolve each call effectively. As part of the British Gas
family, you will have access to fantastic benefits including pensions, holidays and Sharesave
schemes.
 
Apply for the Customer Service Advisor role today!

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