Receptionist/Messenger with Swiss Post Solutions Ltd

Hawk Training

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  • Intermediate Apprenticeship
  • Business & Admin
  • Customer Service

We are looking for an experienced customer service professional to join the team at one of our prestigious clients.

The successful candidate in this role will be required to provide an efficient and professional reception service, displaying excellent customer service and attention to detail, as well as providing support to the mailroom function - whilst representing Swiss Post Solutions (SPS) on site and will flexibly and proactively respond to any client requirements as and when necessary

  • The post holder will be professional at all times when dealing with clients and proactively represent Swiss Post Solutions (SPS) on site promoting excellent customer service.
  • Dealing with enquiries from the client, both face to face and on the telephone.
  • Respond to all visitor enquiries in a friendly and proactive manner.
  • Maintain a professional appearance at all times.
  • Answering and directing telephone calls.
  • Receiving, sorting and distributing incoming and outgoing mail.
  • Use of franking machines.
  • Assisting with setting up of meeting rooms.
  • Booking and receipt of courier items.
  • Processing of archive files and tracking signature movements using the on site computer systems.
  • Any other duties as required by the CSM.

Messenger/porters will be expected to undertake manual handling duties within their job role.

Wages: £280.00 per week

Working hours: 40 hours per week, various shifts between 7:00am - 7:00pm

Future prospects include a permanent position within the organisation.


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