Be Wiser Apprentice Questions - Hazel Goundry

Be Wiser Apprentice Questions


Hazel Goundry

Job Title

Customer Support Consultant



Where do you live?


What school/college did you attend?

The Stonehenge School

Andover College

Why did you decided to do an apprenticeship?

I really liked the idea of learning on the job, and recognises that the Apprenticeship will open up doors for a career in the long term.

Why did you choose Be Wiser?

I have friends working at Be Wiser who recommended me; I was attracted by the competitive salary and the full time hours

If you had not done an apprenticeship with BW, what would have been the alternative/were you considering another career?

If I had not started the apprenticeship programme here I think I would of continued to of moved around between different part time jobs in the search of something which would offer me full time hours with good progression opportunities.

What qualifications did you have before starting your apprenticeship?

I attended Andover College for two years and completed a Level 2 in Woman’s Hair and Beauty Studies and a Level 2 in Hair and Media Makeup. I also hold C grade GCSE in Maths and English.

What do you like the most about your role in Customer Support?

I really enjoy being on the phones and interacting with the customers.

What advice would you give someone that maybe considering an apprenticeship?

Take things seriously; listen to what is being told to you. The qualification is worth it, just stick with it and you will be proud of the end result.

Gap Year

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