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1st Line Support Technician Apprentice - Edinburgh (EH6) - 9765

This is a fantastic opportunity to join an exciting and vibrant environment. Here, you get to earn and learn. Apply now!

You will be working for?

A cloud based WiFi management controller, which makes setting up and maintaining a public WiFi network extremely easy. Our clients can get real time insight into who' s visiting their venue and how long they stay for with the scope for generating revenue by charging for access. The platform is extremely disruptive to the status quo, minimising the on-going cost and hefty setup fees typically associated with products in this category. Our system is easy to install, easy to operate, and doesn' t cost the earth

Be part of QA' s 10k in Tech and add yourself to the UK' s tech explosion!

Job specification:

In this role, you will?

  • Be responsible for all client contact
  • Deal with a multitude of different enquiries
  • Support Customers
  • Networking
  • Deal with Server Administration, security and will work with Operating Systems
  • Deal with Pro Active Account Management
  • Be billing for Accounts

Your training?

Starts with a 12-14 month IT apprenticeship, which consists of training in small groups and work based assessment covering:Operating systems, Server administration, Customer support, Networking and Security.

You will gain a Diploma for Information Technology &Telecommunications Professionals SCQF Level 6 plus MCP in Windows 7/8 Configuration and Interconnecting Cisco Networking Devices Part 1.

This is a fantastic opportunity to start a long and rewarding career in IT.

Who should apply...

The ideal candidate will have?

  • Great organisational skills
  • A motivated and self-driven mentality
  • Good Customer service skills and you will be a quick learner
  • Great fundamental knowledge
  • 5 standards ( Level 1 - 3)OR 5 National Level 5 grades, both qualifications including Maths and English

What happens when I complete my apprenticeship?

You will grow with the company, gaining a great chance to get involved with a start-up very early on.

It only takes a minute to apply for an IT apprenticeship with QA and begin your IT career with great prospects today.

QA' s apprenticeship programmes are part-funded by ESF. The ESF is Europe' s main instrument for supporting jobs, helping people get better jobs and ensuring fairer job opportunities for all EU citizens.

Note:This advert may close early if a suitable candidate is found before the advertised close date is reached.

1st Line Support Technician Apprentice - Edinburgh (EH6) - 9765

Apprenticeships, Advanced Apprenticeship

Published on 23 Jul 2019