IT Support Technician Apprentice

QA

Apply From: 5th of March 2020
Application Deadline: 10th of April 2020
Salary: £9000.00 per year
Start Date: 5th of March 2020

Employer description: 

With multiple years of experience and now market leaders within their field, technology powerhouse 1Call4 are expanding their successful team through the addition of an Apprentice.

Overview:

You will have the opportunity to gain valuable skills, knowledge and experience whilst you complete an Infrastructure Technician Level 3 Apprenticeship.
Develop your skills and knowledge across multiple areas of technology while benefitting from first-class training and mentoring from industry professionals.

Main duties include: 

  • Installation of routers, switches and networks
  • Fault finding and analysis of any network or cabling based issue using hardware and software tools
  • Installation of interactive TV and telephony systems
  • Hardware and software upgrades and repairs as needed
  • Client support over email, phone, team viewer and face-to-face under supervision
  • Cable installation for products at client sites, under supervision 

Desired skills:

  • Basic knowledge of hardware components would be beneficial but not essential
  • Eager to start a proactive role
  • Good grammar and attention to detail
  • Professional and proactive attitude
  • Due to the nature of this role and visiting multiple sites, a driving licence or learning to drive is required for this role

Personal qualities:

  • Desire to learn
  • A want to start an IT career and progress
  • Good work ethic
  • Friendly personality and happy to communicate
  • Initiative

Desired qualifications:

5 GCSE’s, grades A*-C/9-4 or equivalent (including English Language and Maths)
 
Important Information: 

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. 
To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years. 

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