IT Technician Apprentice


Apply From: 27th of February 2020
Application Deadline: 27th of March 2020
Salary: £15000.00 per year
Start Date: 27th of February 2020

Not taking applications

Employer description:

We are a progressive, international company with headquarters in Pocklington and other sites in the USA and Canada.

As part of a planned growth phase, we have an opening for an IT Support Apprentice to join our busy IT team.

Job overview:

This is an exciting new opportunity to work within a fast-paced team. You will be providing 1st line support, as well as helping with projects, implementing and maintaining internationally used systems.

We are looking for a technically skilled person with a good problem-solving ability for the position of IT Technician. You will be a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, among other technical duties.

Your primary duties and responsibilities in this role will consist of: 

  • Providing 1stline support to internal staff
  • Day to day system maintenance
  • Installing and configuring hardware and software components to ensure usability
  • Troubleshooting hardware and software issues
  • Ensuring electrical safety standards are met
  • Repairing or replacing damaged hardware
  • Upgrading the entire system to enable compatible software on all computers
  • Installing and upgrading software at the user level
  • Performing tests and evaluations on new software and hardware
  • Establishing good relationships with all departments and colleagues
  • Conducting daily backup operations
  • Managing technical documentation
  • A wide variety of project work when needed 

Desired experience and skills: 

  • Coding fundamentals and logic
  • Relational Databases
  • Problem solving and troubleshooting
  • Network Infrastructure
  • Systems hardware
  • Microsoft Office knowledge

Highly desirable personal qualities: 

  • Passionate about IT (all that it encompasses) and eager for experience
  • Technically minded
  • Willing to learn
  • Patient and personable
  • Have the ability to multitask
  • Have a logical approach 

Desired qualifications: 

  • 5 GCSE’s, grades A*-C/9-4 or equivalent (including English Language and Maths) 

Important Information:  

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

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