Account Apprentice

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Winebuyers.com is an exclusive online members club for the contemporary wine consumer. Our aim at Winebuyers is simple bring wine into the 21st century. We connect vineyards and wine merchants directly to the end consumer, revolutionising what has until now, been a very traditional industry. We dont mark up prices or charge commission on any item sold, meaning that through our platform, members can purchase products at exactly the same price as they would from the source. The future of wine is online the global wine market is expected to reach 420 Billion dollars by 2020 with online sales set to double in the next 3 years. Our mission is to make wine from all over the world accessible to everyone whos as passionate about wine as we are.

The Role

Assisting the Account Manager by managing existing relationships with clients and customers and using ones’ own initiative to develop new ones, working alongside the marketing team in order to convert leads to sales.

Key Responsibilities

  • Database management, implementation and reporting.
  • Spot checking suppliers’ listings and communicating any errors encountered to the Web Development Team.
  • Build relationships with relevant suppliers, monitoring orders and handling enquiries via telephone and email.
  • Maintaining the Winebuyers database.
  • Act as a brand guardian while attending industry events.
  • Maintain and update information to enable management and tracking of sales activity.
  • Keep abreast of new industry technologies and trends within the wine industry.
  • Attendance at relevant exhibitions and wine tasting events

You will learn the required Digital Client Services skills including:

  • Work with the CRM and other databases.
  • IT tools, such as MS Excel, & presentation software to collect, analyse and communicate customer data to improve the effectiveness of the business.
  • use communication tools including email, CRM systems & databases, to gather & share customer information to manage & develop customer relationships.
  • Customer relationships require an understanding of business processes using digital skills.
A vacancy has arisen at Winebuyers for an Account apprentice. They are offering an incredibly exciting opportunity for the right candidate to fast track their career in a fast-paced entrepreneurial environment. You will have the opportunity to learn Digital Skills to fulfil the requirements of the role.

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