Key Responsibilities:The purpose of this post is to work as part of a team to provide administrative support for Fife Women’s Aid which provides services to women, children and young people who have experienced domestic abuse.Key activitiesThe Apprentice Administrator will play an active role within the Business Team to fulfil its responsibility of providing effective support for FWA staff and organisational plans by supporting the Trustees, Manager, Staff and Volunteers by:Assist in the co-ordination of HR processes within Fife Women’s Aid including updating staff training records, preparing staff ID badges and business cardsAssist in the recruitment and induction of Board members, staff and volunteers including the preparation of all recruitment documentation, tracking applications and processing acknowledgements and preparing shortlisting and interview packs.Carry out reception duties for callers to the office - both in person and by telephone, providing reception services for business calls and service users, make appointments for other staff as required, operate office diary system, provide a face to face reception for service users and business callers to office, provide signposting and information to service users on alternative services.Coordinate the management of FWA mail, emails and calls, responding when appropriate, co-ordinating supplies of office stationery, office furniture and equipment, and external advertising & publicity, as required. Carry out office based administration tasks including assisting in the production of FWA packs, leaflets and compliments slips, induction packs. Undertake general administration tacks including filing, maintenance of SharePoint and printersAssist with the organisation of external events or meetings where required, liaising with other organisations. Assist with the day to day updating of social media sites Work within and comply with organisational policies, procedures, legislation and regulatory bodies.Support line manager and colleagues in achieving team and FWA objectives, regularly attending team/other relevant meetings. Work collaboratively, assisting colleagues as appropriate. Take a proactive role in promoting equality and anti-discriminatory practice throughout all aspects of the work. Comply with relevant health & safety legislation and good practice as set out in FWA H&S policies and guidance.Perform other duties as reasonably required by the Manager and show commitment to ongoing personal development.Required Skills:Microsoft Office experienceEducation, Qualifications & Training English Skills, Abilities & Knowledg Good organisational skillsExcellent ICT skillsAbility to prioritise workload & work to deadlinesInterpersonal & Communication Skills Excellent communication skills - welcoming, approachDemonstrate a positive, person-focused and team working approach to workHealth & Physical Attributes Ability to provide regular and effective serviceAbility to travel within FifeAbility to work flexibly and to do occasional evening and weekend workAdditional Information:36 Hrs Mon -Fri 9-5 for 4 Days & 9:30 - 4£15,912They will be looking to progress your learning onto a Digital track within the 2nd year.Important Information“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.