Employer descriptionPHE provides strategic leadership and vision for protecting and improving the nation' s health. Its ambition is to lead nationally, and enable locally, a transformation in the health expectations of all people in England, regardless of where they live and the circumstance of their birth. It will achieve this through the application of research, knowledge and skills. PHE is an executive agency of the Department of Health. It is a distinct delivery organisation with operational autonomy to advise and support government, local authorities and the NHS in a professionally independent manner. PHE centres have a key role in developing and maintaining relationships with local authorities, local resilience fora, NHS commissioners and the providers of public health services from the public, third and independent sector to support and influence the delivery of improved outcomes for the public' s health. Integrating the different public health disciplines, providing effective services and support for health protection, health improvement and health care public health with a focus on reducing health inequalities, PHE centres provide a single point of access to the full range of PHEs specialist skills and knowledge. PHE centres enable a flexible approach to service and support provision, within a nationally consistent framework. All PHE centre based staff will have individual objectives. Where this may require the development of new skills and knowledge, this will be reflected in the individual' s personal development plan. The PHE centres integrated business support function will deliver a service to all the teams in the Centre and will be key to supporting the implementation of the new model.If required, and where this does not fundamentally change the post holder' s role or level of working, the necessary support and development will be provided to take on work in a new area or theme to meet the business requirements of the centre.Job overview PHE are pleased to be able to offer a 2-year Apprenticeship post to join their Centre team at Public Health England North West. This is a great opportunity for aspiring individuals looking to get a head start in working towards an exciting career. The post is based at Cunard Building in Liverpool.PHE are looking for an organised and highly motivated individual to join their Business Support Team. You should be a quick and keen learner with a can-do attitude to approaching tasks;have good time management skills, excellent keyboard and accuracy skills, strong written skills and be able to communicate confidentially;as telephone work will be a key part of the role.Main responsibilities Answering and filtering telephone callsSorting / processing incoming and outgoing post/ emailsManaging confidential information and data entryGeneral office dutiesThis role is designed as an apprentice role and provides an excellent opportunity for an individual who is looking to gain experience in an administrative capacity;in an interesting and supportive organisation. In partnership with their Training Provider, the successful candidate will be supported in working towards a Level 3 Business Administration Apprenticeship. PHE promotes diversity in the workplace and is an equal opportunities employer.Required qualitiesExcellent communication skillsAbility to record accurate messagesExcellent keyboard skills Ability to input data accurately Good attention to detail Flexible approach to the roleCommitment Ability to learn new skillsPersonal qualitiesWilling to learn with a can-do attitude to tasksPunctualityGood attention to detailFriendlyAdaptable Ability to maintain confidentiality and trust Desired qualification Good standard of education, minimum of two GCSEs ( A-C / 9 - 4)or equivalent Demonstrable experience in a relevant roleWorking week9am - 5: 30pm, 5 days per week,37.5 hours per week [average week, will be confirmed with the employer]SalaryGBP 17,110 per annumKey InformationThis is a Non Reserved post under the Civil Service Nationality Rules and is therefore open only to UK, Commonwealth and European Economic Area ( EEA)Nationals and certain non EEA members. For more information please see:https: //www.gov.uk/government/publications/nationality-rulesImportant InformationQA' s apprenticeships are funded by the Education & Skills Funding Agency ( ESFA) , an executive agency of the Department for Education.To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area ( EEA)for the last 3 consecutive years.