The Apprentice ICT Technician is an important part of ICT Team. The academy is increasingly dependent on its ICT systems working properly and effectively. A proactive and planned approach is essential to ensure the ICT infrastructure enables the academy to work to optimum effect.
It is essential that the academy is at the forefront of the efficient and effective systems which contribute to the academy vision of raising achievement through ICT.
Main role / Responsibilities: [will include but not be limited to]:
- Install, setup and maintain Computer hardware, clients, Laptops, Chromebooks, AV equipment and peripherals.
- Firstline Technical Support, troubleshooting and re-imaging devices.
- Maintain an up to date Inventory of ICT equipment using internal Asset Management system, and ensure equipment is tagged and recorded.
- Assist with the expansion of the academy network infrastructure including switches, cabling and wireless network equipment.
- Routine administration including, data backup, active directory, group policy and Google Gsuite.
- Software deployment, installation, maintenance and upgrading in line with the academy development policy.
- To keep abreast of technological developments and encourage the use of ICT at all levels, in particular Gsuite.
- Participate in Online training to completion when required.
- To support staff and students with the set-up and preparation of ICT equipment around the Academy.
- Maintain stocks of spare parts and consumable items including printer consumables.
- Oversight of bookings of ICT equipment, IE. IRIS and Chromebooks.
- In-class support where appropriate.
- The apprentice will be subject to performance objectives, which will be agreed and reviewed annually.
- The apprentice is expected to carry out other duties assigned by the Principal.
- The duties of this post may vary from time to time without changing the general character of the post or level of responsibility entailed.
- The person undertaking this post is expected to work within the policies,
- Ethos and aims of the Academy. The apprentice will be expected to have an agreed flexible working pattern to ensure that all relevant functions, including extra-curricular activities, are fulfilled through direct dialogue with employees, contractors and community members.
“The Co-operative Academy Trust as an employer is committed to safeguarding and protecting the welfare of children and vulnerable adults as its number one priority. This commitment to robust recruitment, selection and induction procedures extends to organisations and services linked to the trust on its behalf”.
- The successful applicant with require a DBS (Disclosure and Barring Service)
Health and Safety Responsibilities:
- To comply with safety rules and procedure laid down in the area of activity.
- To take reasonable care of their own health and safety and hence avoid injury to themselves and to others by or omission whilst at work.
- To use protective clothing or equipment as may be provided.
- To report promptly all sickness, accidents, unsafe conditions or practices and dangerous occurrence of which they are aware. To co-operate with the principal in the fulfilment of the objectives of the Academy Health and Safety policies.
Desired qualities, skills and knowledge:
- Understanding of working with computers and hardware
- Experience of customer service would be beneficial
- Hardworking and eager to learn
- Organised and proactive.
Desired qualification requirements:
Must have 3 GCSEs A-C/9-4 Grades plus Maths and English grade D/3 or Equivalent)
Working week: Monday – Friday 37.5 hours a week
Salary: £13,753 per annum
92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.
QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.
To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.