Apprentice IT Support Officer

LDN Apprenticeships

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  • Apprenticeships
  • Advanced Apprenticeship
  • IT
  • Technology
  • Technician
  • London remove

Technology & Telecommunications

Key Responsibilities

  • Resolve first line Service Desk issues in line with standard SLAs.
  • Deliver a high level of service to all customers.
  • Respond to support requests in a timely fashion.
  • To become fully familiar with and adhere to all corporate IT policies and procedures.
  • Perform user account control duties via Active Directory
  • Troubleshoot issues with end user devices, including mobile MDM solution.
  • Microsoft Windows Desktop deployments.
  • Provide remote support to users in remote locations.
  • Microsoft Office Support.
  • Disk/Email Encryption.
  • Disk Erasure & Disk Cloning.
  • Maintain healthy equipment stock rotation
  • Provide a positive and friendly face to the IT Dept
Context are a certified cybersecurity consultancy helping businesses to manage their cyber risk, and detect and respond to sophisticated cyber-attacks. They are currently looking for a Apprentice IT Support Officer

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