Skip to main content

Apprentice Service Delivery Technician

Employer description:

Computeam has a track record stretching back over 20 years. We’ve built successful long-term partnerships with hundreds of schools across the country, and work to become a trusted advisor helping with each client’s ICT strategy and school improvement plan.

Computeam can deliver on all of your school's ICT needs, providing a seamless service. We can therefore take full ownership of any ICT issues, as well as helping move forward with your strategy.

Job Description:

As an IT Technician apprentice you will work alongside the IT department to deliver valuable technical services and expertise to clients nationwide. A school ICT apprentice provides a vital service to teaching staff at School, diagnosing and resolving faults with computers, printers, network switches, servers and wireless networks, allowing the delivery of education across the site. Working closely with staff in a school and classroom environment to ensure ICT equipment is in good order to deliver the new Computing Curriculum.


Main role / Responsibilities: [will include but not be limited to]:

  • Become a member of our first-line service delivery team, responding to and resolving IT queries from our broad range of clients
  • Assist with project delivery tasks, including the delivery and commissioning of equipment on site. enter text.
  • Learn a broad range of IT skills, including core infrastructure, end-user devices, networking, cloud platforms and VOIP technology.  Platforms covered include Microsoft, Google, and Apple devices and software.
  • A natural interest and passion for computers & technology are desirable.

Working week: 37.5 hours a week

Salary: £8,092.25 Per Annum

Desired Qualifications:

3 GCSE Grade A - C or above, plus English and Maths or equivalent at grade C or above.

Future prospects:

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programmes offer on-going development tracks.

Important Information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.


Apprentice Service Delivery Technician

QA Apprenticeships
Taunton, UK
Advanced Apprenticeship

Published on 28 Jan 2021

Share this job now