Skip to main content

Apprenticeship - IT Software, Web & Telecoms Professional Framework Level 3

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours

What you'll be doing

This apprenticeship programme is designed both for new entrants to the IT & Telecoms sector, and to provide progression and reskilling routes for existing IT Professionals. Apprentices will work in a variety of areas including:


Software & Web Development

Technical Support



You’ll undertake the following qualifications to complete your Apprenticeship Framework:


Level 3 Diploma in Professional Competence for IT & Telecoms Professionals
Level 3 Certificate in ICT Systems Support


Training & Support

Throughout the course of your apprenticeship you’ll gain a wealth of invaluable experience. You’ll also be taught job specific skills such as IT security, how to securely operate across all platforms, your areas of responsibility in-line with organisational guidance and legislation, how to operate a range of mobile devices and securely add them to a network and how to effectively record, analyse and communicate data at the appropriate level.

You’ll also learn workflow management, how to deal with pressure and continue to progress and allocate tasks in accordance with the organisation’s reporting and quality systems, your health & safety responsibilities and how to optimise the performance of hardware, software and network systems and services in line with business requirements.


Entry Requirements

To join our Apprentice IT, Software, Web & Telecoms Professional Level 3 programme you’ll need to achieve (or be on course to achieve) a minimum of 4 GCSEs at grades 4 – 9 (GCSE C or above) including English and Maths.

     Locations: North Wales and Cardiff     
We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

Apprenticeship - IT Software, Web & Telecoms Professional Framework Level 3

Apprenticeships, Advanced Apprenticeship

Published on 1 Jun 2020