Business Admin Apprentice - Hebburn, Tyne and Wear

Skills North East

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Skills North East have an excellent opportunity to start a career in the financial sector, gaining experience and a chance to blossom and progress in a fantastic career.


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Apprenticeship Summary



  • Respond to routine correspondence and enquiries from a range of clients
  • Liaising with customers and lenders with progress of applications and outstanding requirements
  • Money Laundering and Financial Crime Tests with have to be studied and taken by successful applicant
  • Respond to routine correspondence and enquiries from a range of clients
  • Be well presented at all times
  • Responding to email enquiries
  • Answering telephones and dealing with customer enquiries with an excellent telephone manner
  • Deal with customer contact effectively and efficiently, in line with the firm’s expectations and company ethos
  • Maintain manual and computerised filing systems
  • Dealing with clients face to face and over the phone to manage cases and communicating information correctly
  • Data entry using computerised systems
  • General office duties (faxing, filing, scanning, photocopying etc.)
  • Other roles and responsibilities where appropriate

Working week


37.5 hours per week, Monday - Friday: 9.00am - 5.00pm.

Total hours per week: 37.50


Requirements and prospects


Desired skills

  • Good knowledge of Microsoft Office systems
  • Good keyboard skills
  • Excellent telephone manner
  • Numerate and Literate
  • Excellent communication and interpersonal skills
  • Ability to work to tight timescales
  • Good communication skills
  • Accurate and good attention to detail

 (Full training will be provided for the right candidate)

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