Business Admin Apprenticeship - Hartlepool

Skills North East

Taking applications

  • Apprenticeships
  • Intermediate Apprenticeship
  • Advanced Apprenticeship
  • Accounting & Tax
  • Business & Admin
  • Hartlepool remove

We are looking for an Apprentice Business Administrator to join a fast-growing accountancy firm.

Role and Responsibilities:

  • Answer, screen and transfer inbound phone calls
  • Meet and greet clients
  • Liaise with external partners via outbound calls
  • General clerical duties including photocopying, fax and mailing
  • Maintain electronic and hard copy filing system
  • Retrieve documents from filing system
  • Handle requests for information and data
  • Resolve administrative problems and inquiries
  • Prepare written responses to routine enquiries
  • Prepare and modify documents including correspondence, reports, drafts, memos and emails
  • Open, sort and distribute incoming correspondence
  • Other duties as required
  • All the necessary training will be given to complete such tasks

Desired skills

  • Organised
  • Strong computer skills
  • Confidence when dealing with calls
  • Customer Service skills
  • IT Literate

Personal qualities

  • Confident
  • Social/People skills
  • Punctual and dependable
  • Capable of working alone as well as a team

Desired qualifications

  • Good English, Maths and IT skills

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