Business Administration Apprentice - Birtley

Skills North East

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Skills North East have an excellent opportunity for a 16 - 23 year old apprentice to join Mystery Shopping Service company based in Birtley, Tyne & Wear.

Brief Description:

To carry out all office duties including, but not limited to: Reception/telephone, filing, archiving, data input & data recording, Liaising with onsite personnel, Supporting office based management

Duties to include:

  • To assist in the running of a busy office.
  • Manning reception for the business centre including dealing with post and deliveries.
  • All aspects of mystery shopping including allocating visits to part time staff, reading incoming reports, typing up reports and undertaking occasional mystery shopping assignments.
  • Preparation of summaries for clients and editing of video mystery shopping footage.
  • Dealing with purchases made during mystery shops and general office duties inc answering the telephone and assisting the team.

Requirements and Prospects:

Desired skills:

  • Excellent written English.
  • Confident in basic Maths.
  • Pleasant telephone manner.
  • Competence with Excel and Word.
  • Ability to work alone or in a team

Personal qualities:

Confident with a can-do attitude.

Bright, quick thinking and with lots of common sense.

Hard working, enthusiastic and cheerful.

Desired qualifications:

5 GCSE's

Good English and Math skills.

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