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Business Administration Apprentice - Fife (KY16) - 7531

The University of St Andrews is a diverse and international community of almost 12,000 students and staff, typically of over 140 nationalities. It has over 9000 students, just over 7,000 of them undergraduates, and employs approximately 2,500 staff - made up of c. 1,190 in the academic job families and c 1,350 in the non-academic job families.

Under the leadership of current Principal Professor Sally Mapstone, the University’s Strategy (2018-23) is to broaden its global influence, become more diverse and consolidate its long-held position amongst the top five universities in the UK.The plan sets out St Andrews’ ambitions to grow its international profile, champion diversity and inclusivity, expand its portfolio of world-leading research, develop stronger links with industry and embed a new culture of entrepreneurship among students and staff.

It also places social responsibility at its heart, with a pledge to manage growth in student numbers, foster a growing culture of sustainability and pursue a research and teaching agenda for the wider public good.

The University is one of Europe’s most research-intensive seats of learning. In the Research Excellence Framework (REF) 2014 it was ranked top in Scotland for quality of research output and one of the UK’s top 20 research universities.

St Andrews is consistently held to be one of the United Kingdom’s top five universities in university league tables compiled by The Times and The Sunday Times, The Guardian and The Complete University Guide.It has frequently been rated the leading university in Scotland for teaching quality and academic experience, and in the National Student Survey 2018/19 was the leading mainstream UK university for student satisfaction.

In international and world rankings St Andrews scores highly for teaching quality, research, international outlook and citations. It is currently a World Top 100 institution in the QS World University Rankings 2019.

St Andrews’ reputation for teaching, research and student satisfaction make it one of the most sought-after destinations for prospective students from the UK, Europe and overseas. The University typically averages 12 applications per place and has not offered Clearing places for over a decade. St Andrews has highly challenging academic entry requirements to attract only the most academically potent students in the Arts, Sciences, Medicine and Divinity. St Andrews holds an Institutional Athena SWAN Bronze Award, while the Schools of Biology, Physics & Astronomy and Psychology and Neuroscience have achieved Athena SWAN Silver Awards.

The role holder will learn skills on the job while providing support for the Professional Services within the host academic school. Encompassing a variety of tasks, including finance, record keeping and administrative tasks, the Modern Apprentice will receive support to pursue a National Qualification.

Duties are varied and will include: reception administration, taking bookings; event organisation, handling telephone and email enquiries; editing and/or proofreading documents; diary management; gathering information required for reports (including representing information in different formats), maintaining mailing lists, and other general administrative tasks. This role will be based in a host School but will have periods of secondment to other Schools and Units in order to provide experience in a wide range of administrative duties. Mentored and supported will be provided through the Modern Apprentice programme and it is anticipated that role holders will take the Business apprenticeship (SCQF Level 3) and, depending upon interest and demand from Schools and Units, undertake one of the Digital Marketing or Digital Applications schemes (SCQF level 6) during their two-year fixed term.1. Reception and General Enquiries

  • Undertaking reception duties; greeting all staff, students and visitors to the School in a professional and friendly manner;
  • Receiving and returning student coursework;
  • Dealing with a wide variety of telephone and e-mail enquiries in a professional and tactful manner; liaising with staff in other University units and Schools.2.
  • General Duties
  • Sorting mail and dealing with special deliveries;
  • Photocopying, scanning, filing;
  • Dealing with Estates requests, including room moves;
  • Regularly monitoring, maintaining and ordering supplies of stationery, paper, printer/photocopier consumables and coffee for staff common rooms and responding to individual stationery requests;
  • Assisting with School orientation and induction events
  • Assisting other professional services office holders as required;
  • Assisting with room bookings;
  • Organising catering and assisting with School Events;
  • Arranging accommodation for visitors;
  • Meeting organisation and the opportunity to learn minute taking;
  • Diary management;
  • 3. Finance
  • Raising, approving and receipting purchase orders;
  • Creating new vendors requests;
  • Raising invoices and dealing with incoming invoices;
  • Ensuring mismatches are regularly monitored and resolved;
  • Acting as a point of contact for the School for the buyers’ network
  • .4. HR
  • Support with the practical arrangements during recruitment campaigns;
  • The above list is not exhaustive and is a sample of duties and responsibilities, which will depend on the School/Unit that you will be based in. Tasks will vary between Schools and Units.
  • Please note that this job description is not exhaustive, and the role holder may be required to undertake other relevant duties commensurate with the grading of the post. Activities may be subject to amendment over time as the role develops and/or priorities and requirements evolve.

Required Skills:

  • Good organisational and time management skills.
  • Good attention to detail.
  • Good oral and written communication skills.
  • Good numeracy skills.
  • Awareness of the importance of confidentiality.
  • Methodical approach to dealing with routine tasks.
  • Flexible and willing to learn.
  • Demonstrate commitment to participate and complete a Modern Apprentice programme.
  • Enjoys problem-solving and 'trouble-shooting' but knows when to escalate an issue

Additional Information:

Working Hours: Full time/36.25 hours per week

Grade/Salary Range: Year 1 - £8,482, £14,517 in year 2 subject to satisfactory performance

You will have a host team that will ensure development and continuity of activities and learning outcomes. You will be given the opportunity to spend time with different Service Units and Schools, attending to mini-projects as well as helping with the day-to-day running of the School or Unit.

Important Information

“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.Failed to convert

Business Administration Apprentice - Fife (KY16) - 7531

St Andrews
Apprenticeships, Advanced Apprenticeship

Published on 23 Jul 2019