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Business Support Administrator - Glenrothes (KY7)- 9839

Real Life Options are currently looking for a Business Support Apprentice to join their administration team within their office in Glasgow's East End. You'll be part of a very important team whereby you'll get an opportunity to learn from and be mentored by experienced colleagues, as well as getting involved in some exciting projects that charity have on the horizon. Whilst Real Life Options do not have any entry requirements for this role, they are seeking someone who shares their values of: Respect, Honesty, Responsibility and Excellence.

Key Responsibilities:

  • To support the management team in the delivery of an efficient and effective operational administration function
  • To participate in regular communication and dialogue with other administration staff, both in operational services and corporate functions, to ensure consistency of approach across the company
  • To provide high quality administrative support for the operational delivery of recruitment, training and other administrative processes
  • To collate paperwork on behalf of the operational teams and provide accurate filing of electronic and paper based records in line with data protection and GDPR
  • To be the first point of contact for visitors to Real Life Options office and answer telephones and direct calls in a professional and polite manner
  • Process incoming post and prepare out going post for despatch
  • Maintain petty cash records and manage control of petty cash as required
  • Where required, undertake note taking of meetings and prepare facilities for meetings, training and other purposes
  • Collate and prepare good news stories to send to Marketing and communications and use Microsoft Office applications to produce reports, letters and other documents as required
  • Undertake appropriate training and development activities as required to meet the requirements of the post
  • Comply with the requirements and responsibilities as detailed in the Health and Safety Policy
  • Comply with organisational policies and procedures at all times
  • Work in a flexible way in order to support colleagues and ensure an effective continuance of the services provided
  • To undertake any other reasonable duties in line with the general responsibility of the post

Required Skills:

  • Competent in using Microsoft Office applications
  • Ability to communicate effectively with staff at all levels, including senior managers both verbally and in writing
  • Demonstrates an understanding of equal opportunities and the Ability to work within an equal opportunity framework
  • Excellent organisational skills
  • Ability to deal with sensitive issues in a professional and appropriate manner
  • Ability to use own initiative
  • Flexible approach to working
  • Approachable and customer focused
  • Excellent and demonstrable organisational skills
  • Able to work without direct supervision to achieve agreed objectives and outcomes
  • Accurate keyboard skills
  • Flexible, adaptable and motivated
  • Presents self and represents the organisation in a professional manner

Additional Information:

  • Monday to Friday
  • 9-5pm
  • GBP 150 per week
  • Work with a nationwide charity provider
  • Sector related qualifications
  • Progression avenues

Important Information:

QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.For more information about QA Apprenticeships, please visit our website.

Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

Business Support Administrator - Glenrothes (KY7)- 9839

Apprenticeships, Advanced Apprenticeship

Published on 30 May 2020