Capita Workforme and The Contact Company Inbound Customer Service Advisor Traineeship opportunity, Birkenhead
vision2learn/#WorksForMe
We are no longer receiving applications for this opportunity, but there are plenty more
open so please continue searching.
-
Traineeships
-
Employment & Training
-
Work Experience/Interns
-
Customer Service
Do you have a passion for delivering excellent customer service? Capita Worksforme are offering an exciting Traineeship with The Contact Company in Birkenhead. This valuable Traineeship is working towards an Inbound Customer Service Adviser role which gives you in-depth training to help you upskill, gain confidence and aimed at giving you the best chance of gaining employment within a reputable company within the telecommunications industry.
Our Traineeship will give you:
-
Classroom Training - Four-weeks classroom training to develop your knowledge of customer service and the Contact Company as a business. We will provide you with support to help you develop your customer service and interview techniques skills
-
Work Experience - After successful completion of the classroom training, you will join The Contact Company for three-weeks work experience which will help you
-
Guaranteed Interview - At the end of your work experience, The Contact Company will give you a guaranteed interview which will give you:
-
Support - You will receive ongoing support after your placement to help you:
Inbound Customer Adviser objective and responsibility:
The key objective for an Inbound Customer Service Adviser at The Contact Company is to take calls from customers regarding the delivery of their products they are have ordered.
The main tasks and responsibilities are as follows:
-
Answer calls and respond to emails regarding their purchases
-
Handle customer inquiries both telephonically and by email
-
Provide customers with product and service information
-
Enter new customer and update existing customer information into system
-
Process orders, forms and applications
-
Document all call information according to standard operating procedures
-
Complete call logs and produce call reports
Key individual characteristics
-
A clear and friendly telephone voice
-
Good computer skills
-
Excellent communication skills
-
Good teamwork skills
-
Able to work unsupervised
-
Able to work quickly and under pressure
-
Must have professional attitude which dealing with customers
Am I eligible?
To be eligible for this Traineeship, you must be:
-
Actively looking for the right opportunity to start your career
-
Wanting to improve your skills and find work
-
Aged between 16 to 24 years old
-
No higher than Level 2 qualified
-
No unspent criminal convictions
Application closed
Related opportunities (288)
Sage courses overview
Want to open the door to working in Finance and Accountancy Industry?
Starting the Sage Line 50 Accounting / Bookkeeping Fast Track Training course with Job Placement will…
-
College Courses
-
Level 3
-
Level 2
-
Level 6
-
Level 4
-
Level 5
-
Level 1
-
Distance Learning
-
Traineeships
-
Employment & Training
-
Work Experience/Interns
-
Level 1
-
Level 2
-
Level 3
-
Level 4
-
Level 5
-
Level 6
-
Level 1
-
Level 2
-
Level 3
-
Entry Level
-
College Higher Education
-
Alternative Courses/Degrees
-
Professional Qualifications
-
Accounting & Tax
-
Distance Learning
-
Academic & Education
-
Online Learning
SAP Course
Overview
SAP(FICO) is the most demanded SAP skill worldwide.
With more than 10,000 jobs currently available worldwide FICO is the biggest job provider on the SAP job market. As we know,…
-
College Courses
-
Level 3
-
Level 2
-
Level 6
-
Level 4
-
Level 5
-
Level 1
-
Level 7+
-
Distance Learning
-
Traineeships
-
Employment & Training
-
Work Experience/Interns
-
Level 1
-
Level 2
-
Level 3
-
Level 4
-
Level 5
-
Level 6
-
Level 7
-
Level 1
-
Level 2
-
Level 3
-
Entry Level
-
College Higher Education
-
Alternative Courses/Degrees
-
Professional Qualifications
-
Accounting & Tax
-
Distance Learning
We have 11 month Schools Assistant placements throughout this beautiful country. Based in a boarding school, you will be helping teachers in the classroom, organising extra-curricular activities,…
-
Jobs
-
A Level Training Scheme
-
Employability Skills
-
Gap Year
-
Volunteer
-
Traineeships
-
Employment & Training
-
Work Experience/Interns
-
School Leaver
-
Childcare
-
Gap Year
-
Teaching
-
Travel and Tourism
-
Voluntary and Charity
-
Academic & Education
-
Employability Skills
Plan ahead to ensure you don't miss out on this amazingly popular programme & destination; there are limited places so we advise applying 1.5-2 years in advance! (Sept 2019 & March 2020…
-
College Courses
-
Jobs
-
A Level Training Scheme
-
Employability Skills
-
Gap Year
-
Volunteer
-
Traineeships
-
Employment & Training
-
Work Experience/Interns
-
School Leaver
-
Gap Year
-
Health and Social Care
-
Travel and Tourism
-
Voluntary and Charity
-
Languages & ESOL
-
Employability Skills
-
Medical
Paid allowance on placement: AU$150 - AU$200 (£77 - £103) per week
Lattitude volunteers are based in a variety of boarding schools throughout Australia to provide classroom assistance and…
-
Jobs
-
Part Time
-
Starting Your Own Business
-
Apprenticeships
-
Intermediate Apprenticeship
-
Gap Year
-
Volunteer
-
Higher Apprenticeship
-
Traineeships
-
Employment & Training
-
Work Experience/Interns
-
Level 3
-
Childcare
-
Gap Year
-
Teaching
-
Travel and Tourism
-
Voluntary and Charity
-
Academic & Education
At SEAT, there is nothing more important than our people. Their enthusiasm, commitment and skills are the dynamic force behind SEAT cars. Our people drive the innovation and technology, style and design…
-
Apprenticeships
-
Employment & Training
-
Work Experience/Interns
-
Customer Service
-
Aylesbury
remove
Nestled between China and India, Nepal is small but vibrant, bursting with a fusion of Tibetan and South Asian cultures.
Choose between a 4, 7 or 10 weeks Expedition, and we'll guide you through…
-
Gap Year
-
Traineeships
-
Work Experience/Interns
-
Animal
-
Gap Year
-
Travel and Tourism
-
Voluntary and Charity
-
Study Abroad
Become part of Tanzania. One of the world's friendliest, most beautiful and most diverse countries. The large east African nation is one of the most stable and peaceful on the continent.
Choose…
-
Gap Year
-
Traineeships
-
Work Experience/Interns
-
Animal
-
Travel and Tourism
-
Voluntary and Charity
-
Study Abroad
A Raleigh Expedition to Costa Rica is a unique opportunity to experience an incredible culture and help tackle poverty, whilst living in one of the most beautiful places on earth.
Choose between 4,…
-
Gap Year
-
Traineeships
-
Work Experience/Interns
-
Animal
-
Travel and Tourism
-
Voluntary and Charity
-
Study Abroad
Caring placements will involve working in Leonard Cheshire Homes and homes for the elderly as well as in centres dedicated to the care of those with disabilities. Volunteers form strong relationships with…
-
Gap Year
-
Volunteer
-
Traineeships
-
Work Experience/Interns
-
Gap Year
-
Health and Social Care
-
Travel and Tourism
-
Voluntary and Charity
-
Languages & ESOL
-
Employability Skills
AAT Online Courses
Why AAT?
Want a new direction for your career? Think Accountancy, according to statistics, the average salary for Accountants is £50,000, it is the sector where the employability…
-
Distance Learning
-
Traineeships
-
Employment & Training
-
Level 1
-
Level 2
-
Level 3
-
Level 4
-
Level 5
-
Level 6
-
Level 7
-
Level 1
-
Level 2
-
Level 3
-
Alternative Courses/Degrees
-
Professional Qualifications
-
Accounting & Tax
ONE Advisory provides a full suite of outsourced Plc advisory and administration services to its listed and unlisted corporate clients from its City of London offices.
Founded in 2006, its…
-
Apprenticeships
-
Traineeships
-
Employment & Training
-
Professional Qualifications
-
Accounting & Tax
-
Banking and Finance
-
London
remove
Our Flight Operations Assistants play a vital role in the RAF, providing direct support to aircrew, air traffic controllers and operations managers in a variety of roles.
As a Flight Operations Assistant…
-
Jobs
-
Distance Learning
-
Apprenticeships
-
Advanced Apprenticeship
-
Traineeships
-
Employment & Training
-
Level 7
-
Level 3
-
Professional Qualifications
-
Air Operations
-
Aviation & Aeronautics
-
Armed Forces
-
Government and Politics
-
Technology
This Level 2 Diploma in Beauty Therapy with Make-up for Adults course covers the essential knowledge and understanding needed to help you start your career as a therapist. The units that you study will…
-
College Courses
-
Level 2
-
Apprenticeships
-
Employment & Training
-
Work Experience/Interns
-
College Higher Education
-
Alternative Courses/Degrees
-
Professional Qualifications
-
Hair, Beauty & Barbering
-
London
remove
Digital Marketing Qualifications UK
Digital Marketing Qualifications at Osborne Training are developed in Association with Google. Osborne Training offers Total Digital Marketing Course…
-
College Courses
-
Level 3
-
Distance Learning
-
Employment & Training
-
Work Experience/Interns
-
Level 3
-
Level 4
-
Level 5
-
Level 3
-
Alternative Courses/Degrees
-
Professional Qualifications
-
Distance Learning
-
IT
-
Sales and Marketing
-
Entrepreneurship
-
Advertising & PR
-
Online Learning
-
Design
-
Creative & Digital Media
-
Marketing
-
Start your own business
Why CPD Courses?
As an accountant, it is vital to gain CPD points to comply with Professional Accounting Bodies (such as ACCA, AAT, CIMA, ICAEW etc.) requirement and to retain your membership.CPD…
-
College Courses
-
Level 3
-
Level 2
-
Level 1
-
Distance Learning
-
Employment & Training
-
Work Experience/Interns
-
Level 1
-
Level 2
-
Level 3
-
Level 4
-
Level 5
-
Level 6
-
Level 7
-
Level 1
-
Level 2
-
Level 3
-
Entry Level
-
Alternative Courses/Degrees
-
Professional Qualifications
-
Accounting & Tax
-
Distance Learning
-
Academic & Education
-
Banking and Finance
-
Online Learning
Employer profile:
An award winning, Ofsted outstanding apprenticeship from QA - 94% go onto full-time jobs
This company is new in the very competitive field of telecommunications services for…
-
Jobs
-
Full Time
-
Employability Skills
-
Apprenticeships
-
Employment & Training
-
Work Experience/Interns
-
School Leaver
-
Level 3
-
IT
-
Guildford
remove
This week-long programme based at our London head office is for students aged 15- 17 who are looking to gain some experience in the construction industry.
During your week at Mace you will get:
Presentations…
-
Employment & Training
-
Work Experience/Interns
-
Construction
-
London
remove
Employer profile:
Content, technology and expertise to help legal professionals practice, manage and thrive.
This company give customers a smarter way to work by providing unrivaled legal solutions…
-
Jobs
-
Full Time
-
Apprenticeships
-
Advanced Apprenticeship
-
Employment & Training
-
Work Experience/Interns
-
School Leaver
-
Level 3
-
IT
-
Northampton
remove
Whether you love living in large cities or prefer a more rural setting, you’re bound to find something that suits you in the beautiful country of Canada. From teaching placements at prestigious boarding…
-
Gap Year
-
Volunteer
-
Employment & Training
-
Work Experience/Interns
-
Childcare
-
Gap Year
-
Teaching
-
Travel and Tourism
-
Voluntary and Charity
-
Outdoor Pursuits
more results...