We are a GP Practice based in Feltham near the high street. We are a busy surgery with a steady increase in patient number. Ability to speed type, competent basic all round IT skills and good communication skills cannot be overstressed.
• Answering the telephone
• Greeting patients and carers
• Assisting people with their queries or directing them to the right person
• Booking appointments
• Sorting the mail
• Scanning documents into patients’ records
• Arranging transport requests
• Accepting requests for repeat medication
• Using IT systems such as Docman and EMIS
• Participating in mandatory training such as Safeguarding, CPR
• Working with the rest of the GP Practice team to ensure the smooth running of the practice
This is a busy and dynamic places to work, offering real benefit to people’s health and wellbeing. You will be responsible for dealing with patient telephone enquiries and ensuring patients get the best, most appropriate care. You will be greeting patients and assisting them with their appointments, paperwork and any other requirements.