Case Handler - The role involves assisting our clients through the process of arranging their Mortgage and Insurance Products. Part of your job will be to liaise with Mortgage Advisers, solicitors , Banks and Insurers whilst co-coordinating with clients during this process. Your job is to make the clients journey as easy as possible by applying excellent customer care and always going that extra mile.
The role will entail you to carry a professional attitude to a professional environment. You will be expected to carry out a range of office duties, liaise between client, other company departments and business partners.
You do not need any working experience, full training will be provided with time to adapt, improve and learn. We are looking for school/ college leavers who are looking for an opportunity to continue personal growth in a professional, hard working environment where you will learn skills that are essential to the very core of what Next Home Mortgages offers to their new and existing clients.
Duties will involve :
- Call handling
- Liaising with clients
- Communicating with Banks, Insurers
- Dealing with Mortgage advisers, surveyors and Lawyers
- Updating client records
- Tracking cases through to completion
5 National 5's (including English and Maths) at Grade C or above, alongside a minimum of 2 Highers in Maths and English at Grade C or above.