Claims Professional Apprenticeship with RSA Group - Liverpool
- Business & Admin
- Customer Service
- Liverpool remove
It could be a lost diamond ring. A water leak from the ceiling. Or a prang to the front of the beloved car.
With insurance claims, you never know what to expect next. It’s what makes working here so rewarding. Just as no two customers are the same, no two claims are either. You need your wits about you. You need to analyse and weigh the unique facts of each case. Then use your skill and judgement to decide on the right course of action.
As careers go, it’s amazingly satisfying. And on this 18-month apprenticeship, you’ll have the chance to experience it for yourself – with one of the world’s leading insurance companies.
Who we are
RSA is one of the world's leading FTSE 100 general insurers. With a proud heritage dating back over 300 years, we provide insurance products and services to some 20 million customers in over 100 countries. From cats to container ships, homes to off-shore wind farms, cars to footballer’s legs, we insure and protect it all.
What you’ll be doing
Based in one of our key locations, you’ll receive an exceptional introduction to the insurance industry on this intensive 18-month apprenticeship.
Following an induction programme, you’ll join one of our Claims teams. It’s a busy contact centre environment that will see you gaining first-hand experience of what insurance claims are all about. As well as speaking to customers on the phone, your might find yourself reviewing cases, talking to third-party suppliers or supporting our anti-fraud activities.
At the same time, we will also sponsor and help you attain a valuable CII Certificate in Insurance Level 3 with:
- Classroom sessions and dedicated study time
- Talent coaches
- Textbooks and bespoke e-learning materials
- Buddy and senior leader mentors
- Networking with other RSA apprentices
What you’ll receive
- Great salary (£315 per week)
- 25 days’ holiday
- Bonus scheme
- Free training and learning materials
- Cash reward for passing CII qualification
Why you should do it
Perform well on this apprenticeship, and you’ll have the chance to build a successful career here with one of the world’s biggest insurance companies. You might want to continue working and learning, gaining further insurance qualifications. Or you might prefer just to get stuck in and specialise in one of the many areas here in Claims – taking on bigger responsibilities and more complex cases. The possibilities are almost limitless.
What we’re looking for
- English and Maths GCSE (Grade C or Level 4-9)
- 96 UCAS points or equivalent at A-Level
- Great communication skills
- Self-motivation and discipline
- Readiness to learn