Client Relationship Advisor Apprentice - Brixton - SW9

Future LDN

Not taking applications

  • Apprenticeships
  • Advanced Apprenticeship
  • Customer Service

Do you have:

ENERGY?

ENTHUSIASM

WILLINGNESS TO LEARN?

ABILITY TO TAKE FEEDBACK?

PROPENSITY TO TAKE ACTION?

 

We call this #EEWAP, and if you are full of #EEWAP then an apprenticeship with Future LDN could be PERFECT for you!

 

WHAT DOES THIS JOB INVOLVE?

This is a fantastic opportunity to work in a busy atmosphere and help with the smooth running of an office. You will gain an insight of how the business works and contribute to creating a positive image of the company. The LDN Grp helps young people in the UK achieve their dream apprenticeships by simple steps.

 

WHAT WILL I BE DOING?

· To assist customers needing an energy performance certificate for the sale or rental of the property

· Making outbound calls to customers who have requested a quote on our website.

· Answer, screen and transfer inbound telephone calls, take and pass on relevant messages and present an excellent image of the company in doing so.

· Resolve administrative problems and enquiries and give written and oral responses to routine enquiries received from external parties.

· Any other duties as may be reasonably required by the purview of the post

 

WHAT DO I NEED TO BE GOOD AT?

· Friendly and trustworthy telephone manner

· Determined and passionate

· Keen and willing to learn

· Team player

· Excellent attention to detail, ability to follow instructions

· Persuasive skills

· Good written skills

· Familiar with the Microsoft Office programs primarily Excel and Outlook

· To assist existing and potential customers over the telephone with any queries they may have.

· To answer incoming sales enquires and turn them into successful sales.

· To make outbound sale calls to potential customers that have visited our website for an EPC quote.

· To work with our network of national subcontractors ensuring they have what they need to complete their property visits.

· To respond to email enquiries throughout the day.

· Excellent written and verbal communication skills

· Skills in problem solving, organisation and planning

· IT Literate; proficient with Microsoft office applications proficiency, especially Word & Excel

· 5 GCSE’s at grade A* to C

 

ENTRY REQUIREMENTS

All you need is EEWAP – Energy, Enthusiasm, Willingness to Learn, Ability to Take Feedback and Propensity to Take Action.

 

You’ll also need to pass a face to face screening interview with our Employer Partnerships team (don’t worry, we’re a friendly bunch) and sit initial assessments in Maths and English.

 

WANT TO KNOW MORE?

There’s tons of information on Future LDN, our qualifications and our process for helping young people to kickstart their careers on our website – www.futureldn.co

 

ABOUT FUTURE LDN

Future LDN helps talented young people to start their careers through exciting apprenticeships with a focus on digital skills. Apprentices are able to choose from one of our three advanced apprenticeship pathways – Digital Client Services, Digital Project Admin and Digital Finance. Once you’ve applied, we’ll work with you to understand which pathway is the best fit for your skills, personality and interests and then we’ll introduce you to employers looking for apprentices in that pathway.

 

CAREER KICKSTARTER

Every week, Future LDN puts on an awesome event where employers come to meet a group of young people who are full of #EEWAP and who are looking for apprenticeships. The event lasts a full day, and every candidate gets the opportunity to meet and impress a group of awesome businesspeople who are looking to hire apprentices. After the event, employers invite successful candidates to work trials in their offices, and if that goes well – hey presto – YOU’RE AN APPRENTICE!

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