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Credit Hire Administration Apprentice with Carpenters Group

Employer: Carpenters Group

Location: Liverpool

Wage: £304.51 Per Week

Hours: 37.00 Per Week

Vacancy Description

To work within the Credit Hire team assisting and providing general support to the fee earners, who deal with all aspects of litigated and non-litigated personal injury claims.




  • Providing general administrative and clerical support
  • Proactively manage diaries and diarise actions
  • Generating standard system driven letters
  • Composing letters to clients/customers
  • Maintain pro-active communication with clients and external agencies relating to claims
  • Observing and maintaining firm confidentiality in relation to all correspondence and communications
  • Taking responsibility for personal development and growth
  • Effective prioritisation of tasks whilst managing a full workload
  • Liaise and build relationships as appropriate with clients and their support staff
  • Book client and internal meetings
  • Prepare correspondence and documents from digital dictation
  • Answer and make telephone calls
  • Manage the case management system
  • Prepare document bundles
  • Open and close files
  • Set up new clients on the finance system
  • File, archive, photocopy, scan documents as and when required
  • Ensure that client contact information is kept up to date
  • Assist with the booking of travel arrangements
  • Liaise with Counsel and other legal representatives
  • Proactively assist with ad-hoc business development and communications activities e.g. client contact reports, delegate packs etc.
  • Maintain a level of individual knowledge required for the role
  • Assist with incoming billing, cash collection and accounts queries
  • Effectively work with fee earners and secretarial team members
  • Handle confidential information in line with the firm’s data security protocols
  • Minute internal meetings


Qualifications Required:

  • 5 GCSEs including English & Mathematics at a grade 4 or above
  • Equivalent qualifications will be considered

Credit Hire Administration Apprentice with Carpenters Group

Sefton Ln, Liverpool L31 8BX, UK
Apprenticeships, Intermediate Apprenticeship

Published on 1 Jun 2020