Customer Service Apprenticeship - Darlington

Skills North East

Taking applications

  • Intermediate Apprenticeship
  • Sponsored Degrees
  • Advanced Apprenticeship
  • Business & Admin
  • Darlington remove

Are you passionate about delivering first class customer service? Always wanted to develop your career at an exciting company?

Then apply today!

Main duties:

  • Opening/closing customer accounts.
  • Handling payments and transactions.
  • Advising customers on new products
  • Assisting customer queries either in person, by phone or email.
  • General admin duties including filing, photocopying & scanning.

Working week

Monday-Friday 9-5pm (30 minute lunch). Saturdays 10am-12pm (Once every 4 weeks).

Total hours per week: 37.30

Desired skills

  • Empathy
  • Great communication skills both written & verbal.
  • Strong IT skills.
  • Strong literacy and numeracy skills.

Personal qualities

  • Professional.
  • Enthusiastic.
  • Well presented.

Desired qualifications

  • GCSE's A-C including English & Maths at Grade 4/C minumum.
  • A GCSE/B-Tec in IT or ECDL is also desirable.

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