The successful candidates, once trained on our system should be able to work on their own initiative ensuring all clients/parents receive the best possible service when ordering any of our food services.
You will be a trusted part of our head office team and thus will need to demonstrate a honest and trusting attitude with good references.
- Answer phones & process customers request
- Take and distribute accurate messages as required
- Deal with customer queries regarding school meals
- Engage with customers to ensure they are using our services to their full potential (i.e. ordering meals for whole month, Forward corporate clients to relevant people for potential up sales)
- Update and maintain database with any important information provided by the pupil’s parents or our clients
- Ensure their office area is kept clean and tidy