Along with representing the clinic’s name, the receptionist’s duties include and are not limited to:

Answering phones, booking appointments for clients and calling clients to confirm appointments
Performing transactions for client services
Greeting clients with a friendly smile and walking them to the proper station
Keeping the clinic front clean, professional looking and inviting
Selling appropriate retail products to customers
Serving clients refreshments and beverages
Work close with the management team to build and provide reports of retail products.

Customer Service Practitioner Level 2 Apprenticeship (Receptionist)