Customer Services Internship (8 weeks)

Apply From: 29th of March 2019
Application Deadline:
Salary: £10.00 per hour
Start Date: 1st of July 2019

Salary - £10 per hour

Alongside our award winning Graduate programme, we're offering a paid 8 week internship within our Customer Services business area at the UK's #1 Best Place to Work according to Glassdoor. Our internships will introduce you to an exciting and challenging industry that delivers a vital water resource to millions of customers.

At Anglian Water you are given real responsibility from day one, helping to embrace the challenges we face and contributing to transforming our business into the water company of the future - and this is no different for our interns.

What will you be doing?

Over the course of this 8 week internship, you'll work alongside our Customer Services team, supporting the vulnerability strategy by developing partnerships and/or referral mechanisms to support the delivery of our new vulnerability ODI.

You'll be responsible for identifying, developing and building new external partnerships to help raise awareness and increase registrations or referrals to our Priority Service Register. You'll also need to actively monitor the effectiveness of these partnerships to support the delivery of any agreed KPIs.

Throughout the duration of the internship and nature of this role, you'll also be required to travel to different sites.

What do you need?

  • Currently studying a degree in Marketing, Public Relations or a related discipline.
  • Demonstrate great communication skills
  • A real team player who can build strong working relationships quickly
  • Analytical skills
  • Strong customer service skills
  • A driving licence and the flexibility to travel around the region as required
  • You must also be able to commit to the full 8 week internship

What benefits do we offer?

Being a successful water company doesn't come easy! Our people are important to us and we want to make sure that we reward and recognise all of the great work that they do.

We are passionate and committed to the learning and development of our people making sure they have the right skills and knowledge to be successful and to help achieve their potential. We also take Health and Safety very seriously in everything that we do.

If you are offered a job with us, you'll be subject to the relevant/standard employment checks, including: your right to work in the UK, reference, driving licence and identity check. Depending on your role, you may also be subject to further pre-employment checks.

Closing date: Sunday 14th April 2019

Start date: 1st July 2019

See all opportunities by Anglian Water Services