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End User Computing Apprentice

Employer description:

Just Eat is a leading global online food delivery marketplace headquartered in Amsterdam and listed on the London Stock Exchange.

They have built the business on having the widest choice available on their platform – connecting millions of customers with over 205,000 restaurants across 24 countries - with over 100 different cuisines from local independents to globally famous restaurants, available to order via our app and website.

Just Eat Takeaway provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base – to generate increased orders and grow their businesses. They also provide insights, advice, and support their growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector.

They are built to deliver behind the scenes too. To make Just Eat the great company it is, it takes a great team of people. Which is why all of their colleagues are welcomed into a diverse and inclusive workplace where they feel they can belong. They're passionate about nurturing their people and offer a full programme of training and support to employees – helping them to develop their careers in a way that suits them.

No matter who you are, what you look like, who you love, where you are from, religious beliefs or takeaway preferences you could find your place at Just Eat We’re a diverse and inclusive workplace that promotes a sense of belonging, allowing all of our people to bring their most colourful and complex selves to work every day. 

Job Description:

Just Eat are looking for a well organised and passionate individual to take up the role of End User Computing Apprentice, reporting directly to the Technology Manager.

You will be responsible for the support of the end-users within the Head Office ensuring suitable processes and support is in place.

You have a strong belief in the ideas of “working how we live”, you will be responsible for ensuring the highest level of service is delivered, high performance and quality is maintained and consumers of the service are valued.

This is a role that has responsibilities of our largest market and so has high expectations, it is a fantastic opportunity for you to join an amazing company and make your mark.

Main role / Responsibilities: [will include but not be limited to]:

  • Supporting end-users with their IT needs
  • Helping set up new Just Eat employees with their devices and accounts
  • Providing excellent customer services when supporting all Just Eat employees
  • Developing and learning about new end-user technology (GSuite, Windows, Chrome OS, Mac OS X, New Devices)
  • Setting up and supporting audiovisual equipment

Desirable skills / Personal qualities

  • Interested in technology as a career
  • Strong oral and written communication skills
  • Highly organised with a keen eye for detail
  • Self motivated and uses own initiative
  • Enthusiastic and driven to deliver
  • Enjoys working in a dynamic, fast paced environment

Desired qualifications

  • Must have 5 GCSE including Maths & English
  • Must have A-levels or equivalent

Working week: 37.5 hours a week

Salary: £21,600 Per Annum.

Desired Qualifications:

3 GCSEs (or equivalent) in any subject at grade C or above and 2 GCSEs for English and Maths at grade D or above

Future prospects:

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programmes offer on-going development tracks.

Important Information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

End User Computing Apprentice

Bristol, UK
Full Time

Published on 10 Dec 2020