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Engineer Coordinator Apprentice - Glasgow (G11)- 9788

Looking to start an administration apprenticeship? Looking to work for a company that will support and develop your skills? Looking for a business that offers permanent and progression opportunities? Look no further. Apply to G Jassal- An All Trades Company!

Here at G Jassal, we are reputable building, plumbing and heating business based in Glasgow's West End. We are a friendly family business who is looking for a motivated apprenticeship to join our busy office.

Key Responsibilities:

  • As part of the Engineer Coordinator Apprenticeship, you will be completing a Digital Applications Support Apprenticeship delivered by QA. This includes peer mentoring, work-based assessment and classroom training.
  • Managing all of the electronic diaries for the engineers using Commusoft and updating when necessary
  • Using Communsoft to plan the navigation of all external jobs using your problem solving skills
  • Forward planning by creating the weekly jobs on Commusoft
  • Live tracking engineers on the Commusoft to forward plan and to update customers
  • Using Commusoft to input data, raise invoices and credit controls
  • Answering all incoming customer calls, taking general booking and escalating to management if necessary
  • Calling customers to update timescales when necessary
  • Using Microsoft Outlook to keep all customers up todate, completing any associated administration and keeping the office clean and tidy

Systems you will use:

  • Commusoft - internal CRM system
  • Microsoft packages (Word, Outlook and Excel)

Required Skills:

  • Excellent communication skills, both written and verbal
  • Problem solver, hard working and motivated person
  • Enthusiastic and willing to learn
  • Able to follow instructions

Additional Information:

  • Monday to Friday
  • 08:30 - 17:00
  • GBP 3.90 - GBP 5.00 per hour
  • A salary boost at the end of the apprenticeship
  • A social and fun working environment
  • Opportunity to achieve company bonus (up to GBP 500) every month
  • 28 days holiday

Future Career Progression:

  • A permanent opportunity is available after successfully completing the Digital Applications Support Apprenticeship
  • A salary review is subject to successful completion of Digital Applications Support Apprenticeship

Important Information:

QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.For more information about QA Apprenticeships, please visit our website.

Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

Engineer Coordinator Apprentice - Glasgow (G11)- 9788

Glasgow, UK
Apprenticeships, Advanced Apprenticeship

Published on 2 Jun 2020

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