Field Operatives


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Role:                                     Field Operative

Salary:                                  £15,500 plus on call, overtime & van/car (Circa £28K OTE close of Yr1)


Ericsson is a world leader in the rapidly changing environment of communications technology; providing equipment, software and services to enable transformation through mobility.

Some 40 percent of global mobile traffic runs through networks Ericsson have supplied. More than 1 billion subscribers around the world rely every day on networks that Ericsson manages.

Ericsson now requires a number of Field Operatives to join their mobile field based workforce with opportunities across the UK. As a Field Operative you will be assigned a geographical area in which you will be expected to undertake a variety of field based tasks.

Your role will be to attend sites in order to identify and actively work to resolve network, systems and related telecom and IT faults.

Working quickly and efficiently you will be expected to resolve and close a majority of faults.

These faults are often of a reactive nature however, through the course of your work, you will also be expected to take a proactive approach to solve any issues you may uncover.

Working closely with a mentor, as well as the larger field based team, you will work to reach a pre-determined skill level in preparation for resolving the majority of tickets dispatched independently.

Required Qualifications:  Appropriate BTEC Level 2 or equivalent qualification in IT, Engineering or Telecommunications


Essential:             Full driving licence.


  • Basic experience within a field operations environment of a mobile or telecommunications network provider
  • Basic, demonstrable understanding of RF theory and practice, data communications and networking.
  • Knowledge of health and safety practices within an operational environment.

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