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Food and Beverage Assistant / Bartender

To prepare and carry out food and beverage service to guests in a courteous and efficient manner. This includes offering table service to guests, regularly checking the floor. This will also include preparing and delivering room service trays as and when required
To keep front and back of house areas clean, tidy and set up for any function in line with BEOs and to comply with all closedown and setup procedures

Understand menu content, menu changes and promotional activities

Be able to answer guest queries in a polite and helpful manner

To be able to run a section in any restaurant across the business at any given dining time, including breakfast, afternoon tea, lunch and dinner

Adhere to all licensing regulations as specified by the licensing laws

Provide the service of drinks to the standard as stated in the SOP guidelines

Comply with current opening and closing shift procedures

Service a private function including meetings and events such as weddings and private dinners; set up and close-down

To be part of the guest’s journey from the moment they arrive to the time that they leave, offering a “home from home” surrounding and service feel, in a professional manner

To handle minor complaints in a professional and courteous manner and to provide appropriate solutions. To immediately inform the supervisor or manager on duty of all cases

To display professional salesmanship and positive sales techniques at all times

To comply with all hotel and company policies and procedures

To deal with payments for guests

Food and Beverage Assistant / Bartender

Burton upon Trent, Burton-on-Trent, UK
Full Time

Published on 3 Jun 2021

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