Food and Beverage Assistant - Champneys - Tring

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  • Apprenticeships
  • Intermediate Apprenticeship
  • Hospitality and Catering

Vacancy Overview:

Champneys are recruiting for a food and beverage apprentice to give a high standard of food and beverage service and providing a fine dining experience to their guests.

Working Week:

40hrs a week ranging from 6:30am to 9:30pm

Weekly Wage:

£200.00

Detailed Job Description:

DUTIES AND RESPONSIBILITIES

To participate in the restaurant, bar and room service in accordance with the requirements and practices of the food and beverage department.
To prepare all mise-en-place required for the tables and stations before each service.
Undertaking cleaning and tidying of service and pantry areas before, during and after the service.
Fully laying and clearing away of tables.
To gain working knowledge of calorific values and basic nutrition in order to advise guests on diet.
To have a working knowledge of each day’s menus in order to answer guests queries.
Laying out of the buffet and maintaining it during the service periods including ensuring correct labelling of food.
Restocking of wine fridges as required.
To be pleasant and helpful to guests without familiarity.
Taking bookings for all meals.
To deal with guests comments and complaints initially and report these to the person in charge.
To inform the person in charge of any non-resident guests or club members using the restaurant (so that they can be billed).
Responsible for maintaining a high standard of personal hygiene and appearance (full uniform must be worn whilst on duty).
Upselling where possible.
Communicating effectively with other departments especially the Kitchen.
Responsible for reporting any health and safety hazards, immediately to the senior person on duty.
Responsible for attending all departmental and training meetings when required including pre-service briefings.
To assist with the setting up and service of additional functions/parties when required.
To work towards the objectives of the Restaurant, Resort and Champneys.
To be fully conversant with the Resort’s emergency procedures.
Adhering to health and safety standards in the restaurant and action/report any hazards as necessary.
Comply and with all Company Policy and Procedures
Complete any other reasonable duties as requested by the Senior Management Team and to ensure the smooth running of the service areas.

Skills Required:

Strong customer service
Effective communication skills dealing with both internal and external contacts.
Attention to detail

Personal Qualities:

Must have a passion and love for food.
Flexibility to work shifts including evenings, weekends and public holidays subject to rota and a willingness to extend of change hours and days of work from time to time upon request and subject to operational requirements.
Approachable
Well presented
Motivated

Other Information:

BENEFITS

We offer industry competitive salaries and an attractive benefits package, which includes:

Contracted 28 days / shifts annual holiday including bank holidays, which increases with service.
Generous staff discount in the Champney’s boutique and retail offer.
Employee and family member discount for mid-week residential breaks at Champneys resorts.
Complimentary staff spa facility day on successful completion of probationary period.
Subsidised meals whilst on duty.
Discounted Champneys Club Membership.
Childcare voucher scheme.
Participation in Wider Wallet shopping discount scheme.
Option to join private healthcare scheme.
Training and development opportunities.

Some restrictions or variations may apply depending on resort, role and length of service. Our benefits package is subject to review from time to time.

Shifts range from 6:30am to 10:30pm so please ensure you can get to and from the venue between those times.

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