- Location: Knightsbridge
- Job type: Full Time
- Contract Type: Fixed Term
Our mission remains unchanged: to service the needs and aspirations of our customers and help create new stories, to take pleasure in making marked moments of delight. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care.
You are confident and driven with a passion for luxury retail and providing exceptional customer service. You must be completing your A levels or equivalent in 2019 or have completed them in 2018 and have Grades A*-C in GCSE or equivalent in English and Maths.
What to Expect
Starting in September 2020, this 18 month Level 3 apprenticeship has been designed to offer a stepping stone in to a high service selling role.
You will be exposed to different areas of the shop floor, from our World famous Food halls to our high profile International fashion areas, becoming an integral part of our world – class retail theatre along the way.
Attending multiple training courses and mentoring schemes during this programme, we aim to not only develop our delegates into a leading Sales Associate, working towards being a Retail Manager of the future. This is your chance to become a super seller and through tailored coaching, learn everything you need to know to excel on the shop floor. After successfully completing the programme you will be awarded with a L3 Retail Team Leader qualification.
What is important?
All our past successful Retail Academy delegates have a passion for luxury retail. They show pride in representing the Harrods brand. They are team players who understand why customer and people are at the heart of everything we do at Harrods.
Our Promise to You
At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.