Information Communication Technician (Level 3) - Planmeca UK Ltd - Coventry

Information Communication Technician (Level 3)

Employer: Planmeca UK Ltd

Customer satisfaction is the main priority for Planmeca and being able to quickly, efficiently and politely resolve any technical issues our customers have is key to this.

During your training you shall develop your skills to be able to prioritise, problem solve and work closely with your colleagues in various different departments.

This position shall have high customer interaction, you will learn to be a key representative of our brand.  You shall become confident and assured with a positive attitude, honing your excellent phone manner, develop your attention to detail as well as a willingness to help both your colleagues and our customers.

You will learn a variety of software; Microsoft Business Central, Office 365, Salesforce, teamviewer as well as learning our own all in one dental software platform Romexis

This role is predominantly an office based position but there may-be some travel for training and occasional site visits to assist our technical team on installations, repairs or to gain a wider knowledge of Planmeca UK Ltd. Once travel restrictions are completely removed, there may be a requirement to travel to our head office in Finland for training.

Weekly wage: £192.00

Working week:  9am to 5pm with ½ hr unpaid lunch, Monday to Friday

Total hours per week: 37.50

Expected duration: 21 months

Possible start date: 21 February 2022

Personal qualities: 

• Positive attitude
• Inquisitive mind
• Committed and motivated to develop as an individual as well as skills.  

Desired qualifications:

• GCSE Grade C/4 or equivalent qualifications in English and maths