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Information Technology Apprentice - Erskine (PA7)- 9818

In an apprenticeship at DXC, you’ll help to build the future - one big idea at a time. Ready to unleash your potential? Whilst developing your skills in your apprenticeship training programme you’ll receive a competitive salary, not only that, but you’ll have the opportunity to attain industry recognised qualifications. You will be supported through a combination of both structured and on the job training.

Key Responsibilities:

  • The timely and accurate logging of customer issues into the Call Management system, from both phone calls and incoming emails
  • Carrying out configuration and testing of new kit prior to install at customer site
  • The ability to work as part of a team, whilst remaining self-motivated in managing your own workload
  • The ability to demonstrate an excellent customer service focus when dealing with clients

Required Skills:

  • Knowledge of IT and be proficient in the use of Microsoft software packages
  • Excellent interpersonal skills
  • A professional attitude and a good telephone manner
  • Ability to work under pressure whilst meeting targets
  • Willingness to learn and work towards professional industry certifications

Additional Information:

  • Monday to Friday
  • 9 a.m. - 5.30 p.m.
  • GBP 14,500 per annum
  • A competitive benefits package offered to all employees
  • You will be working towards building a career with a global and reputable company

Important Information:

QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.For more information about QA Apprenticeships, please visit our website.

Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

Information Technology Apprentice - Erskine (PA7)- 9818

Apprenticeships, Advanced Apprenticeship

Published on 1 Jun 2020