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Infrastructure Technician Level 3 Apprentice

Employer description: 

Weydon will always strive for outstanding academic attainment and personal wellbeing, for creating a supportive and inclusive community whilst also celebrating individual successes, and for a fulfilling education that endures long after the examination results have been published. 

We are fortunate to be able to provide an outstanding learning environment and an exceptional extra-curricular programme which will stimulate the interests of all our students and staff. 

Above all, Weydon is filled with a shared enthusiasm for learning and it is great fun! 

Main responsibilities: 

  • Hardware and software support of desktops and laptops including set up of new equipment
  • Maintenance of digital whiteboards, touch screen TVs, projectors
  • Printer set up and maintenance
  • Set up of users/computers on the network
  • Maintain a record of all computer faults ensuring records are updated to keep the end user notified of progress
  • Maintain the security of the computer network ensuring staff and students only have access to the relevant areas
  • Recover files from the backup for students and staff
  • Liaise with engineers as required
  • Maintain the telephone system
  • PAT testing of all computer equipment across the school
  • Update the Asset system as required
  • Update all IT procedures as necessary
  • Liaise with external providers as required
  • Update white lists on filtering system
  • Pass problems to 2nd level support ensuring all relevant information has been collected to enable a quicker resolution
  • Set up presentation equipment as required
  • Support of café cashless system
  • Basic network trouble shooting 

Desirable skills and personal qualities: 

  • The ability to enjoy and thrive in a demanding fast paced environment
  • Good literacy and numeracy
  • Good communication skills
  • Problem solving skills
  • Team working skills
  • Working within agreed parameters and understanding and following instructions
  • Enthusiastic
  • Punctual
  • Methodical
  • Sense of humour 
  • Hard working  

Desired qualifications: 

5 GCSE’s, grade A-C including English and Maths. 

Future prospects: 

Possibility of full time employment or progression onto a level 4 programme. 

Important Information: 

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. 

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years. 

Infrastructure Technician Level 3 Apprentice

Farnham, UK
Full Time

Published on 18 Jun 2020