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Infrastructure Technician Apprentice- IT Level 3

Customer facing role

You will work alongside experienced colleagues, going to see clients and assist them with IT related issues

You will learn to provide technical support over the phone, remote access, onsite visits and suggest other products and services.

The job involves things such as:

Configuration & maintenance of PC’s, server and other IT related equipment.

Ensuring software and hardware is kept up to date and is reliable and appropriate.

Maintaining and control itinerary of client’s hardware.

Maintaining and updating system logs of IT related documentation throughout the company.

Assisting clients

Answering calls

Administrative tasks as required.

Undertake any other responsibilities that may be required from time to time, which are commensurate with the level of this appointment.

DESIRABLE

Experience of PC based hardware (Fault finding & upgrades desktops and laptops)

Driving License or a willingness to learn

Infrastructure Technician Apprentice- IT Level 3

Uxbridge, UK
Apprenticeships

Published on 7 Aug 2020