IT Apprentice

QA

Apply From: 18th of June 2019
Application Deadline:
Salary: £12000.00 per year
Start Date: 18th of June 2019

Employer Description:


HiETA Technologies is a Product Development and Production Company, specialised in the use of Additive Manufacturing (3D Printing). Our specific expertise is in thermal management & complex light weighting structures using predominantly metal additive manufacturing processes. 


Main role / Responsibilities:



  • 1stline and desktop support for all hardware, software, infrastructure and user issues
  • Handling all user ad-hoc change requests; including setup of new computers and IT moves (incl. data/voice networking)
  • Carry out updates on Windows and Linux servers
  • Support and work on plans to grow support and infrastructure in line with company expansion

Desirable Skills:



  • Able to demonstrate your ability to solve computer related problems
  • Comfortable following processes and dealing with users/colleague’s IT issues effectively; and in line with agreed service levels (SLA’s)
  • Excellent written and verbal communication 
  • Strong customer service skills 

Personal Qualities:



  • Ambitious
  • Team player
  • Eager to learn and develop
  • Strong work ethic
  • Punctual and professional

Desired Qualifications:


Minimum of 5 GCSE's (grade A*-C) including English and Maths.


Future Prospects:


Upon completion of your apprenticeship, you will have the opportunity to join the business as a permanent member of staff.


Important Information:


QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.


To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

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