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IT Apprentice

Employer Description:

HiETA Technologies is a Product Development and Production Company, specialised in the use of Additive Manufacturing (3D Printing). Our specific expertise is in thermal management & complex light weighting structures using predominantly metal additive manufacturing processes. 

Main role / Responsibilities:

  • 1stline and desktop support for all hardware, software, infrastructure and user issues
  • Handling all user ad-hoc change requests; including setup of new computers and IT moves (incl. data/voice networking)
  • Carry out updates on Windows and Linux servers
  • Support and work on plans to grow support and infrastructure in line with company expansion

Desirable Skills:

  • Able to demonstrate your ability to solve computer related problems
  • Comfortable following processes and dealing with users/colleague’s IT issues effectively; and in line with agreed service levels (SLA’s)
  • Excellent written and verbal communication 
  • Strong customer service skills 

Personal Qualities:

  • Ambitious
  • Team player
  • Eager to learn and develop
  • Strong work ethic
  • Punctual and professional

Desired Qualifications:

Minimum of 5 GCSE's (grade A*-C) including English and Maths.

Future Prospects:

Upon completion of your apprenticeship, you will have the opportunity to join the business as a permanent member of staff.

Important Information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

IT Apprentice

Advanced Apprenticeship

Published on 31 May 2020