National Computer Recycling works alongside the private and public sector, ensuring best possible management of the lifecycle of their IT assets on a manner that is environmentally friendly and socially responsible.
They do this in a way that is flexible to the client’s needs whilst offering a value return for computer disposal.
Their nationwide collections are services by two main sites in Gateshead and Milton Keynes, each sit is licenced by the environment agency to collect transport and recycle WEEE waste.
The IT apprentice will be bought in to support all IT functions within NC Recycling, you will be dealing with all things hardware and software focused. From installing and uninstalling software, computer repairs, diagnostics, disposal and security.
You will need to be a self-starter and quicker thinker to work your way around problems within IT.
Main role / Responsibilities [will include but not be limited to]:
- Logging in PCs from jobs
- Physical set up of PC’s
- Software configuration
- Test whether the PC works or not and spec it up, e.g. see if it’s an I3 or Duel Core etc.
- Testing computer drivers (DVD drive, keyboard etc.)
- Wipe hard drives of any data
- Troubleshooting PC’s
- Fixing PC’s
- Replacing parts and components
- Further testing of PC’s (Software & Hardware)
- Security Tests
- Disposal (Hard-drives, Software, Data & Equipment)
Desired qualities, skills and knowledge:
- Excellent communication and interpersonal skills with a strong customer service ethic
- Able to maintain a professional and friendly manner
- A pro-active and enthusiastic team player, capable of working on own initiative
- Ability and tenacity for effective problem solving
- Strong troubleshooting skills with the ability to diagnose common problems quickly providing immediate solutions
- Ability to work well under pressure
- Ability to prioritise multiple, concurrent tasks and to continue to answer support calls while researching on-going issues
- Ability to consistently deliver quality answers to our customers and to follow-up any outstanding issues
- Flexible attitude to fit in with a work rota / environment that may be subject to change
You need to have 5 GCSE’s:
- Maths and English (or equivalents) at grades D or above
- 3x GCSE’s grade A-C in any other subject
You must not already have a qualification in a similar subject at the same level, or higher level than this apprenticeship.
Monday to Friday,
9am – 5:00pm,
37.5 hours per week [all details will be confirmed with the employer upon interview]
[all details will be confirmed with the employer upon interview]
Benefits of the role/Future prospects:
You’ll have the opportunity to gain a full time position after completing the apprenticeship.
QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.
To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.