IT Apprenticeship (Infrastructure Technician) - Brose Ltd - Coventry

IT Apprenticeship (Infrastructure Technician)

Employer: Brose Ltd

Duties: 

Responsibilities and Duties when trained will Include:

• Providing helpdesk support, logging all calls using Brose internal Helpdesk application
• Setup of workplace (office desks), docking stations, shop floor (iPoint) and patching cables
• Installation and configuration of hardware and software to Brose standard
• Collect IT hardware from goods-inward, unpack and store them in the IT room and maintain housekeeping
• Administration of office and shop floor desktop computers, notebooks, printers / photocopiers, and telephony (Desk phone / softphone), issuing of hardware to users
• Administering and maintaining user accounts using windows Active Directory
• Supporting Microsoft Windows operating 7 and 10 systems and MS Office applications
• IT Asset management (inventory update and disposing of obsolete hardware) and Restoring files from a file server
• Complying with all company policies, procedures and guidelines including code of conduct, FIRST, health and safety, environment, quality, discipline, grievance, and equal opportunities

Weekly wage: £170.63 - £327.00

Working week:  Monday - Thursday 8.00am - 4.00pm and Friday 8.00am - 12.00pm with half an hour break Monday to Thursday as Friday is a short day

Total hours per week: 37.50

Expected duration: 2 years

Possible start date: 06 September 2021

Personal qualities: 

• Have a positive approach to work and learning
• Self-motivated
• Enthusiastic
• Team player
• Punctual

Desired qualifications:

• We are seeking applications from candidates who have or are predicted to gain 5 x GCSEs (or equivalent). Grades must be A*-C / 9-5 for Maths and A*-C / 9-4 for English, Science and two other subjects.