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IT/Helpdesk Apprentice

Employer description:

SEBS IT are celebrating 40 years in business this year and due to an expanding portfolio of Managed Services, we are expanding our team in Haywards Heath, West Sussex.

Overview / location:

Initially this role will be home-based until restrictions are eased, then this role will be office based.

Main responsibilities:

  • Dealing with customer IT related queries via helpdesk software
  • Installation of  IT hardware and software
  • Administration of cloud-based systems
  • Working with mobile devices
  • Network and security troubleshooting

Desirable skills:

  • Customer service
  • Communication skills
  • Troubleshooting/problem-solving skills
  • Some basic knowledge of IT

Personal qualities:

  • Be willing to learn
  • Ability to work well in a team and on your own.
  • Works well under pressure

Desired qualifications:

  • 5 GCSE’s, grades A*-C/9-4 or equivalent (including English Language and Maths)

Important Information:  

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

IT/Helpdesk Apprentice

QA Apprenticeships
Haywards Heath, UK
Advanced Apprenticeship

Published on 25 Feb 2021

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