IT Infrastructure Apprentice with Sweaty Betty

QA

Taking applications

  • Level 3
  • IT
  • London remove

Job Description


We are seeking a highly organised, customer-service focused Systems Administrator to join our small, friendly IT team. You will be bordering on obsessive about ensuring business systems are always available to all users and continually supporting all servers and network infrastructure, with guidance from the senior technicians. You will be trained to take on a range of responsibilities and will contribute to the full cycle of our work from User Support, Operating Systems, Active Directory Services, Hosting & Cloud Services and Networking Technologies. As part of the SB team, you are passionate about striving for balance and recognize the value in a cheeky lunchtime workout to


Well + Fit = Happy. It’s Personal. Rebellious Spirit. Bordering on Obsessive. Green Juice & Cocktails.


You will be working for:


Sweaty Betty is a British retailer specialising in women's activewear, founded by Tamara and Simon Hill-Norton. The brand has been ensuring that 'style meets performance' in women's activewear for over 15 years, with the aim to "inspire women to find empowerment through fitness". Sweaty Betty has over 50 boutiques in the United Kingdom, six boutiques in the United States and concessions in department stores Harrods and Bloomingdale's.


Key Responsibilities of the Apprentice:


Your SB Journey:



  • Operating, supporting and monitoring Desktop Infrastructure services, products and platforms to serve a variety of user needs
  • Identifying and resolving technical problems ensuring that the work is carried out within agreed service levels and in accordance with department guidelines
  • Helping with implementations, deployments and changes
  • Preparing and setting up of new desks/computers
  • Managing the IT inventory across all sites and stores

Who should apply:



  • Good analytical and problem solving skills
  • Experience working with and troubleshooting operating systems including Windows 7/10 and Mac OsX
  • Basic understanding of computer network concepts
  • Knowledge of Microsoft desktop products including Office 2013/2016
  • Understanding of Active Directory and Office365
  • General computer hardware and networking knowledge
  • Good communicator whether face-to-face, telephone or electronic interaction
  • Some experience with the following Windows Server 2008/2016 is a plus

Benefits


• Generous clothing allowance
• 50% off all Sweaty Betty merchandise
• Free exercise classes in our on-site studio
• Sample sales
• Cycle to work scheme
• Company bonus scheme
• Flexi hour scheme, including 4pm Friday finish
• Generous company Maternity, Paternity and Adoption Pay
• Childcare Support
• Discounts to the best Studio Classes
• Quarterly Support Office Parties
• 23 days holiday, with buy and sell holiday option
• Fresh Fruit Monday


Entry requirements: 


5 GCSEs A*-C including Maths and English or equivalent qualifications


Training provided: 


Approximately 11% of training takes place in the QA learning centre classroom. 9% is done in the workplace, through online training, face-to-face meetings with your QA Technical Skills Coach, or developing your portfolio. The remaining time will be spent on your workplace activity.

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