IT Infrastructure Technician Apprentice with White Clarke Group

QA

Taking applications

  • Level 3
  • IT
  • Milton Keynes remove

You will be working for..


White Clarke Group designs and creates some of the most trusted automotive finance solutions in the world. We are a global firm with over 600 employees, which includes a user base of over 200 in Milton Keynes.


You will be working in the internal IT team who can provide you with the relevant skills, knowledge and guidance to kick start your career in IT.


 


Job Description 


This role offers the chance to gain first line support and troubleshooting experience whilst becoming a valued member of a small but friendly team.

You'll be required to deal with both end user and server administration tasks.
Develop the soft skills required to be able to deal with people at all levels within the organisation.
You'll provide responsive IT Support to all the companies client requests.
You will provide all proactive IT Services.


Key Responsibilities


IT problems in a business are diagnosed and solved.


Hardware is configured properly and maintained.


Software is configured, updated and maintained.


Networks are maintained and issues are troubleshooted.


 


Personal Qualities 


You will need some basic technical knowledge and the enthusiasm to learn lots more. Excellent customer service and communication skills are essential. Someone to whom IT is a hobby that they wish to turn into a career. ‘A’ Levels or similar level qualifications are preferred but not essential.


 


Entry Requirements 


5 GCSE's A*-C including Maths and English 


 


Future Prospects:


92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.


 

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