IT Network Support Apprentice - Loughton (IG10) - 5270

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Are you wanting to kick start your IT career through the Apprenticeship scheme?If so, look no further. This is an opportunity to combine professional training with real working experience and join an industry leading company in a unique role.


The company provide products for network-based solutions, including audio/video surveillance, access control plus IT network management and security solutions.

As a Network Engineer Apprentice, you will be expected to be a highly motivated individual, integral to the design, installation, maintenance and support of communication networks within the company and its customer base. You will gain hands-on experience and on the job training in network installation, configuration, network administration, testing and monitoring tools. As well as learn to provide technical advice and guidance that will have a real impact on industries.


Job specification:

As a Network Engineer Apprentice, you will be expected to be a highly motivated individual, integral to the design, installation, maintenance and support of communication networks within the company and its customer base. You will gain hands-on experience and on the job training in network installation, configuration, network administration, testing and monitoring tools. As well as learn to provide technical advice and guidance that will have a real impact on industries.


Key Responsibilities:

  • Fielding telephone calls and recording / activating trouble tickets.
  • Installing ( pulling in)network cabling ( data/fibre/power)on site as per job specifications using existing authorised and viable cable management, wall / ceiling space and under floor cabling routes.
  • Installing ( fixing)cable management ( tray work, conduit, trunking etc.)
  • Terminating / testing/ commissioning data cable network.
  • Installing systems within the network topology.
  • Installing /configuring/commissioning network components, including switches, routers and firewalls.
  • Optimising the performance of network systems and services
  • Monitoring, testing and adjusting network systems and performance to meet accepted standards using diagnostic tools, analysers and other such equipment.
  • Applying diagnostic tools and techniques to identify the causes of network performance issues
  • Applying structured approaches to troubleshooting network issues and repair faults in hardware, software products and the network.
  • Interpreting written requirements and technical specifications for network activities and maintaining accurate records of network maintenance activities.
  • Logging and responding to network service calls and providing technical network support to end users as required.
  • Documenting work carried out in accordance with agreed procedures.
  • Operating effectively in the business environment and responding to business issues related to network engineering.
  • Liaising with colleagues, other contractors and the client / customer.


Required skills:

 

  • Polite, helpful and respectful to fellow engineers, contractors and, in particular, the client.
  • Punctual and keen to learn
  • IT Savvy
  • Logical and creative thinking skills
  • Analytical and problem-solving skills
  • Ability to work independently and to take responsibility
  • Can use own initiative
  • A thorough and organised approach
  • Ability to work with a range of internal and external people
  • Ability to communicate effectively in a variety of situations
  • Maintain a productive, professional and secure working environment
  • Prepared to travel to UK and mainland Europe


Salary:

 

  • GBP 200 pw / GBP 10,400 pa


Working hours:

 

  • Monday - Friday, 9am - 5: 30pm


Future prospects:

 

  • If successful a permanent role once completed apprenticeship


Important Information

QA' s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.
 

 

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