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IT Support Apprentice

Employer description:
Evans Property Group is a privately owned property investment and development company with generations of multi-sector experience and a proven track record in joint venture partnerships.

We have a secure portfolio of grade-A investment properties and a substantial land bank.

Success has been a hallmark of the Evans Property Group for over 70 years. We invest. We develop. We deliver iconic public and private sector projects, on time and on budget. The result is a proven approach to property that consistently meets the needs of our customers, partners, stakeholders and the communities we work in.

Job overview:
We are currently looking for a passionate and motivated individual for a role as an IT Support Apprentice in the Leeds area.
We pride ourselves on our dedication to training and developing our employees and this is a great opportunity for the right candidate at the start of their career journey.

Main role / Responsibilities [will include but not be limited to]:
• Work alongside the IT Systems & Project Manager on upcoming projects, telephony & networking infrastructure
• Assist the IT Systems & Project Manager with day-to-day support tasks
• Helping to maintain documentation including user manuals, contract information, reported issues and licensing documentation
• Setup and installation of Windows/Apple hardware and applications
• Gain sound understanding of Microsoft Office problems (Word, Excel, Outlook etc.)
• Communicating with third-party contractors – Fire and Security, Hardware disposal, Suppliers, Consultants
• Adding new users to the system and creating e-mail accounts
• To answer calls/e-mails and provide direct support to users
• Prioritising issues and problems to resolve in a timely manner
• Troubleshooting and configuring laptops, desktops, printers, smart phones and tablet devices
• Participate in meetings

Desired qualities, skills and knowledge:
• Enthusiastic and motivated
• Excellent communication skills, both written and verbal.
• Attention to detail when problem solving
• Willingness to learn new skills
• Punctual and well presented
• Be eager to work with a wide range IT environment

Desired qualification requirements:
Interested applicants should have at least 5 GCSE's (C and above) including English and Mathematics.

Working week:
Monday to Friday,
Monday – Thursday: 8:30am - 5:30pm / Friday: 8:30am - 4:30pm
39hrs per week, [all details will be confirmed with the employer]

Salary:
£10,000 per annum

Benefits of the role/Future prospects:
As a privately owned family business, staff welfare and development are of critical importance to the company and an enviable range of benefits is on offer to all employees.

Important Information:
QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

IT Support Apprentice

QA
Leeds, UK
Advanced Apprenticeship

Published on 31 May 2020