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IT Support Apprentice

Employer description: 

The management and staff of Bates Group (Comprising of Bates IT, Bates Infrastructure & Communications, Bates Facilities Management & Construction and Bates Health Care Innovations) welcome the opportunity to present our companies. 

Role / Responsibilities:

  • Assisting with Inventory and Stock Control
  • Assisting with Tidying Working Areas
  • Assisting with Preparation of Equipment
  • Fulfilment of Service Requests
  • Collection of Hardware
  • Movement of Hardware
  • Assisting with the disposal of hardware process
  • Port Patching
  • Capacity Checking
  • Laptop and Desktop deployments
  • Learning Second Line Functions (performing second line following training)
  • Learning Request Fulfilment (performing service requests following training)
  • Administration tasks 

Desirable Skills:

  • Communication skills
  • Customer services skills

Personal Qualities:

  • Team player 

Desired Qualifications:

5 grade A-C GCSE’s grades. 

Future Prospects: 

You’ll have the potential to gain a full time role.  

Important Information:
QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

IT Support Apprentice

London, UK
Advanced Apprenticeship

Published on 1 Jun 2020