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IT Support Apprentice

Employer description:

Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.

We brought together Heatherwood and Wexham Park Hospitals NHS Foundation Trust and Frimley Park Hospital NHS Foundation Trust to create Frimley Health NHS Foundation Trust on 1 October 2014. The Trust has worked with QA for over 8 years and successfully supported learners to achieve their apprenticeship. 

Vacancy description:

The post holder will, where possible and dependant on mentor and department availability, work through a rotational programme, spending time in each of the IM&T departments, learning different skills and increasing their knowledge of each of the IM&T functions through both on the job training and external training courses.

Main role / Responsibilities: [will include but not be limited to]:

  • Undertaking IM&T tasks in the areas where they are assigned
  • Agreeing a development plan with the IM&T Services Manager and their interim line manager for the duration of their placement
  • Delivering objectives set out for the placement period
  • Travelling and attending external training courses as agreed as part of the apprenticeship

Key IM&T tasks

  • Work closely with assigned mentor for each placement,
  • Provide assistance within all types of IM&T work in the team you are allocated to,
  • Complete allocated tasks to agreed timescales,
  • Develop IM&T knowledge and skills through the course of undertaken duties,
  • Assisting in controlling and tracking of work in placement in respect to time, cost, and quality,
  • Assisting in the coordination of meetings, as needed, to initiate placement sessions,
  • Assisting in the gathering and reporting of action status for each placement,
  • Escalate issues / concerns to Mentor as appropriate,
  • Communicate appropriate information to ensure excellence and quality in the IM&T departments
  • Embrace new processes and disciplines as they are introduced and constantly strive to improve standards.

General 

  • Achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
  • Act consistently with legislation, policies, procedures and other quality approaches and alert others to the need for improvements to quality.
  • Work effectively in own team and as part of the whole organisation.
  • Prioritise, organise and carry out own work effectively.
  • Any other duties, which may be requested by the manager to facilitate the smooth running of the department.
  • This job description is not exhaustive and can be altered in consultation with the post holder.

Prosects could include a full time permanent role along with the support to progress on to a higher level Apprenticeship. 

Key IM&T tasks

  • Work closely with assigned mentor for each placement,
  • Provide assistance within all types of IM&T work in the team you are allocated to,
  • Complete allocated tasks to agreed timescales,
  • Develop IM&T knowledge and skills through the course of undertaken duties,
  • Assisting in controlling and tracking of work in placement in respect to time, cost, and quality,
  • Assisting in the coordination of meetings, as needed, to initiate placement sessions,
  • Assisting in the gathering and reporting of action status for each placement,
  • Escalate issues / concerns to Mentor as appropriate,
  • Communicate appropriate information to ensure excellence and quality in the IM&T departments
  • Embrace new processes and disciplines as they are introduced and constantly strive to improve standards.

General 

  • Achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
  • Act consistently with legislation, policies, procedures and other quality approaches and alert others to the need for improvements to quality.
  • Work effectively in own team and as part of the whole organisation.
  • Prioritise, organise and carry out own work effectively.
  • Any other duties, which may be requested by the manager to facilitate the smooth running of the department.
  • This job description is not exhaustive and can be altered in consultation with the post holder.

Prosects could include a full time permanent role along with the support to progress on to a higher level Apprenticeship. 

Desired qualification requirements: 

5 GCSEs total: English and Maths GCSE grade D or above and 3x GCSEs grade A-C in any subject

Working week: There will be two split shifts of 8am-4pm & 9.30am-6pm.

Salary: £18,005 Per Annum

Future prospects:

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

Important Information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

IT Support Apprentice

London Rd, Ascot SL5 7EN, UK
Full Time
GCSE

Published on 2 Jul 2020