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IT Support Apprentice

Employer description:

Great opportunity to join this growing provider of IT support and networking solutions at a very exciting time. Bigfoot Networks deliver IT projects for small to medium enterprises on budget and on time. These projects range from enterprise WIFI solutions to large scale system and infrastructure deployments.

Working within a small team in a relaxed but professional, warm and friendly working environment.

Growing company, very exciting period of growth, opportunity to be a part of this and develop your career as the company continues to grow.

Vacancy description:

Working alongside the existing team you would be supported while you complete your Level 3 Infrastructure Technician Apprenticeship with a view to progressing this to Level 4.

This would be a predominantly a helpdesk role so great communication is a key requirement.

Main role / Responsibilities: [will include but not be limited to]:

  • Resolving queries
  • Problem solving
  • Providing technical assistance
  • Maintaining ICT equipment
  • Installing and configuring hardware
  • Resolving faults
  • Upgrading or replacement of equipment as needed


  • Opportunity to become a permanent employee at the end of the apprenticeship
  • Opportunity to progress on to do a level 4 programme
  • On-site cafe and gym
  • Free car parking
  • 4 minute walk to Metrocentre

Desired Qualifications:

3 GCSE Grade A - C or above, plus English and Maths or equivalent at grade C or above.

Working week: Monday to Friday, between 8am-5pm

Salary: £8,092 Per Annum

Future prospects:

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programmes offer on-going development tracks.

Important Information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

IT Support Apprentice

Gateshead, UK
Full Time

Published on 27 Jul 2020

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